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To provide increased value to our users we may provide links to the other websites or resources for you to access at your soul discretion. You acknowledge and agree that as you have chosen to enter the linked website, we are not responsible for the availability for such external sites or resources, and do not review or endorse and are not responsible or liable directly or indirectly for (1) the privacy practices of such websites, (2) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites, or (3) the use to which others make of these websites or resources, nor for any damage, loss or offence caused, or alleged to be caused by, or in connection with the use of or reliance on any such advertising content, product, goods or other materials, or services available on such external websites or resources.


Our contact promise is a summary of how we look after your personal data.
We collect, use and store your personal data so that we can offer you the products and services you expect from us. We see your personal data as just that – it’s yours and we will always be clear and upfront with you about what we do with your personal data, you have control over it.

We collect your personal data for three main reasons:
1. To process any orders you make either by collection or delivery and administer and update your account  
2. To personalise, report on and improve the products and services we provide for you.
3. To send you special offers from time to time relating to your particular trading history.


We promise:

  • That you can control the personal data you provide us with and that we will always be transparent about how we collect and use it.

  • We will always tell you what personal data we are collecting from you, the means by which we will collect it and how we will use it.  

  • We will only use your personal data for the purposes we originally told  you about.

  • We will always use market-leading technology and software to ensure that your personal data is secure  

  • We will send you marketing communications as we believe we have a legitimate interest in doing so; however, we will always offer you a clear and simple means of changing your preferences whenever you want to (including when you first become a customer). 


Who we are
Grace Gradon Interiors  is our trading name together with Cygnet Interiors Limited , a private limited company  
registered in England and Wales and company number 5387970  


Our registered office is: 

Chandos House, School Lane, Buckingham MK18 1HD
If you have any questions about how we look after your personal data, you can contact us:

In writing, at the address above.  Please mark your letter for the attention of the Data Protection Officer

By email to this address:
By telephone: on 01280 822121 


How and why do we use your personal data
We use your personal data:

  • To administer your account, invoice the products and services you have purchased.

  • To advise you of new products and services in the future.

  • To present you with special offers and promotions through mailshots, emails and text messages.

  • To manage any accounts you have registered with us so that (i) we can provide you with products and services;  (ii) you can place orders; and (iii) we can fulfil those orders and communicate with you about them.

  • To detect and prevent fraud and other illegal activities (and to assist regulators, trade bodies and law  enforcement agencies in relation to the same).

  • To carry out research to better understand your views on our products and services

  • To allow you to continue to enjoy our customer services.

Our legitimate interests
“Legitimate interests” means the interests of our company in conducting and managing our business to enable us to give you the best products and services, and the best and most secure experience. For example, we have an interest  in marketing our products and services to you and making sure our marketing is relevant for you. Therefore, we may process your information to send you marketing that is tailored to your interests.
When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws.  Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities  where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Where we rely on our legitimate interests to send you marketing communications, we shall tell you when you  
become a customer how we would like to market our products and services to you, and offer you a means of opting  out of those communications.  You can opt out of our marketing communications at any time using the contact details provided  at ‘Who we are’ above.

In addition to sending you marketing communication, we rely on our legitimate interests to process your personal data so that we can:

  • improve our existing range of products and associated services and develop new ones

  • provide you with a quality customer service experience

  • protect you, our employees and our business

  • understand your likes and dislikes and how best to contact you to inform your about them.

  • take legal action against any party in breach of its obligations to Cygnet Interiors Ltd  

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